Industry Leaders Round Table on "The Future of Housekeeping"
On 24th August 2026 The Hotel Magazine, led by its Director Declan Wale hosted an exclusive roundtable discussion with a select group of industry leaders on "The Future of Housekeeping" at The Miele Experience Centre in London.
The Round Table
Declan Wale Director at The Hotel Magazine welcomed a select group of industry leaders to the Miele Professional's Experience Centre on Wigmore Street for a round table discussion on "The Future of Housekeeping". The aim was to bring together some of the most knowledgeable and influential voices in hospitality to discuss the challenges, opportunities, innovations and evolving role of housekeeping within the industry.
Panelists included our National Chair, Lisa Williams.
"As National Chair of the UK Housekeepers Association, you have dedicated so much of your career to championing the housekeeping profession and giving a voice to the people who are at the heart of hospitality. Your leadership, passion and extensive industry experience have earned you enormous respect across the sector. Whenever housekeeping is discussed, your insights are sought because you understand both the operational realities faced by teams on the ground and the strategic direction the profession needs to take in the years ahead. You are a true advocate for housekeepers and have been instrumental in raising the profile and recognition of the profession. That is precisely why we believe your contribution would be invaluable. We would love to hear your thoughts on where housekeeping is heading, the challenges the industry must address and the opportunities that lie ahead. Declan Wale
The UKHA & housekeeping voice was further supported and represented by Shahnawaz Khan and Kyle Clarke from the UKHA London & SE committee.
"Yesterday was one of those events that reminds you just how valuable it is to get people from our industry around the same table. What really stood out to me was Miele’s commitment to investing in Housekeepers for the Future. Ela has really embraced the importance of education and wants Miele to be part of supporting and developing the next generation of housekeeping professionals. That kind of investment in our people and our profession is exactly what we need.
I came away thinking that we need more events like this around the country. Opportunities to step outside our own hotels, meet other professionals, see different environments, share ideas and take new learnings back to our teams. No matter how many years you have worked in hospitality, there is always something new to learn from someone else." Lisa Williams
The full report and findings from this event will be published in the November issue of the Hotel Magazine.
Round Table Aug 2026
