Inside Housekeeping July 2025: Fernanda Lewis

In the July 2025 issue of Hotel Magazine, Fernanda Lewis, Director of Housekeeping at The Goring Hotel shares her thoughts and insights in the new column dedicated to housekeepers at the top of their game. In this article Fernanda takes us on the remarkable journey from room attendant to operations leader in luxury hospitality.

Drawing from over two decades of experience, she offers practical wisdom on leadership, team motivation, and the evolving role of technology in housekeeping - all while advocating passionately for greater recognition of the profession.

We are often underestimated and taken for granted—but what would the world look like without our dedicated cleaning staff? It’s time to shout from the rooftops about the fabulous services we deliver 365 days a year and to ensure our teams are well-compensated and cared for.

I am committed to ensuring that the invaluable roles of housekeepers are acknowledged and celebrated. Together, we can advocate for a future where our contributions are recognised, respected, and impactful.

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