Assistant Head Housekeeper at The Midland Hotel Manchester
At The Midland Hotel we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The position of Assistant Head Housekeeper has become available at The Midland Hotel Manchester. Reporting into the Executive Head Housekeeping you will be responsible for maintaining the highest standards of service to ensure all rooms are at their best.
Training and mentoring the team to perform their duties to the best of their ability and completing administrative tasks to ensure we remain compliant and fully staffed, as well as leading a team of great individuals. The successful applicant for this role will be able to display great leadership skills, deliver excellent customer service, have a positive ‘can do’ attitude, be willing to learn and show that they care.
We are looking for someone who can communicate well with others, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience of managing teams as well as working in a fast paced hospitality environment is preferable but full training is provided.
Where Will You Be Working?
The Midland Hotel is located in the heart of the bustling city of Manchester. With conference facilities catering for over 1,000 delegates at any one time, this is a fast-paced hotel that caters for a range of guests, coming for business or leisure. Featuring famed Rosette rated restaurants Adam Reid at The French and Mr Cooper’s, the highly commended ‘The Tea Room’, the newly refurbished Bar and Lounge as well as one of Manchester’s trendiest city spas ‘The Spa at The Midland’. This is the perfect hotel for both meetings and a family break. This hotel features 312 spacious bedrooms that are sure to wow any guest. We pride ourselves on investing in our people and delivering outstanding customer service.
What we offer
- Full training will be provided along with continuous development support
- Employee card and reward systems
- Employee and Family & Friends discounts for overnight stays in the Hotel Group
- Opportunity of social commitment activities in line with our Corporate Social Responsibility
- Well-balanced employee meals
- Measures of health management
The Midland is part of the Fattal Hotels Group as a Leonardo Royal Hotel this is part of the European division of Fattal Hotels Group, founded in 1998 by David Fattal in Israel. Leonardo Hotels have been represented on the European market since 2007, with more than 90 hotels in Germany, Austria, Switzerland, Belgium, Hungary, Spain & the UK and Israel. All across Europe, Leonardo Hotels are known for their excellent locations in attractive destinations as well as for their distinctive ambience, individual design and atmosphere. Each Leonardo Hotel has its very own regional character that symbolizes the strong relationship between the hotel and its location
Leonardo Hotels is committed to promoting junior talent and developing professional and managerial staff. The proprietary Leonardo Academy gives 2,700 members of staff the opportunity to grow their personal skills in development programmes. More on the website https://www.themidlandhotel.co.uk
Applications: Please send your CV and a covering letter to Bryony Crosbie - firstname.lastname@example.org
Closing Date: 18th January 2019