National Events

Shared Knowledge Day 2017

Shared Knowledge Day 2017
  • Date: Friday 17th March 2017
  • Region: National Event
  • Meeting: Park Plaza Westminster, London

Save St. Patrick's Day, 17th March 2017 for our Shared Knowledge Day at the Park Plaza Westminster Hotel, London (Plaza Suite). There'll be great speakers, informative workshop sessions, 45 trade stands, two fashion shows, refreshments throughout the day, a raffle and a fun St. Patrick's Day theme.

Click here to register for this event

Confirmed Speakers

Key speaker - Vernon Hunte 

10am - 10.45am 

Vernon Hunte will be opening the Shared Knowledge Day as our Key Speaker and he will address us on the facts regards Brexit and the impact on the hospitality industry.

Vernon is Government Affairs Director at the British Hospitality Association, responsible for the organisation’s political engagement and campaigns. His professional background covers over a decade working in Westminster and Whitehall.

He is experienced in working with membership bodies, government and in consultancy on a range of policy areas. Vernon worked for over two years for the Rt Hon Keith Vaz MP, Chairman of the Home Affairs Committee, heading the Parliamentary office. He graduated from the London School of Economics in International Politics and History, and holds a post-graduate degree from Kings College London. He is the Vice-Chair of the CIPR Public Affairs Group.


Discussion Panel - Female Careers in the Hotel Industry

11.15am - 12 noon

Top tips and shared experiences from a few of the most successful women in the hospitality industry. Led by Peter Hancock and Lorraine Dale UKHA National Chair.

Peter Hancock 
Chief Executive of Pride of Britain Hotels

Peter Hancock has been Chief Executive of Pride of Britain Hotels since 2000. It is a not-for-profit consortium of never more than 50 independent luxury and boutique hotels around the UK, providing marketing support and much more. Before this he was Group Publishing Director at Johansens and managed hotels and restaurants in Sussex and Hampshire in his early career, starting as a waiter in the late 1970s. Peter is a Fellow of the Institute of Hospitality, a Fellow of the Tourism Society, a Fellow of the Academy of Food & Wine Service, a Fellow of HOSPA, a Member of the Professional Speaking Association, a qualified Toastmaster, an Ambassador for the Gold Service Scholarship, an Honorary St Julian Scholar and an Honorary Master Innholder.

Introducing the Panel

Angela Ellis

GM at the Zetter Hotel

Beverly Payne

GM at Conrad London St. James Hotel

Allison Mitchell

GM at Cheval Residences

Sally Beck

GM at The Lancaster Hotel

Anne Legrand

GM at St. Pancras Renaissance 

Jane L. Renton FIH MI

Experienced Hotel GM


Confirmed Workshop Sessions

Awards in Hospitality
Panel of experts
with Q&A 12:30pm 

Zoe Monk Editor at the Boutique Hotelier Magazine

The monthly magazine covers a range of topical issues relevant to the savvy hotelier, from insightful industry interviews to top trend advice and trade masterclasses, all tailored to helping hotel owners grow their business. It's accompanied by a daily e-newsletter that is packed with sector-specific news and analysis.

Zoe loves getting out and about in the industry, meeting hoteliers and hearing their stories.

The 4th annual Boutique Hotelier Personal Service Star Awards will be held on the first night of the Independent Hotel Show and celebrate motivated staff working in hotels around the country at a glittering award ceremony in London.

Amanda Afiya Editor at The Caterer The Caterer (Catey Awards)

The Catey Awards recognise the individuals, teams and businesses shaping the hospitality industry at a spectacular awards ceremony at Grosvenor House, London. 

Since their inception in 1984, The Cateys have cast a spotlight on the industry’s highest flyers, strongest performers and hottest brands. Over more than a quarter of a century, they have become a byword for quality, class and achievement; the awards that everybody wants to win. No wonder then that the industry refers to them as its Oscars Night.

Alistair Sandall from AA Hotels and Hospitality

Alistair is a Fellow of IoH and originally from Ealing where he studied Hotel & Catering operations at the College.

There followed a career as GM for nearly 20 years with a number of high profile hotel chains including: Macdonald Hotels, Paramount Hotels, Thistle Hotels, Jarvis Hotels, Brent Walker Hotels and Norfolk Capital Hotels.

Alistair has been with AA Hotels and Hospitality Services for nearly 11 years; initially as inspector then moving to Key Accounts Manager and now Commercial Manager.


Katie Young
Let’s talk Fashion
Room 1 at 1pm and 3pm

Katie Young is a Fashion Designer, Consultant and Founder of 2 High End Fashion & Textile Design & manufacturing companies with a career spanning over 25 years. She is the co-founder of Bespoke Textiles, a design, manufacturing and supply business for the hospitality industry. Katie is also the founder of Katie Young Design a design and consultancy business for luxury fashion brands.

Bespoke Textiles collaborates and creates beautiful textiles. They have produced and delivered over 500,000 items around the world which are supplied to their customers mainly in the hospitality industry such as the Soho House Group, The Ivy Collection, Bills Restaurant Group and The Hospital Club amongst many.

Katie Young Designs will be relaunching with a capsule limited edition collection in partnership with the British textile brand, English Eccentrics launching in Autumn/Winter 2017. English Eccentric were one of the most highly respected British textile brands for over 30 years

She is also a soon to be author and proudly a mother of two beautiful girls.      


Richard Jolie
Science of sleep
Room 2 at 1pm and 3pm

Richard Jolie – Business Development Manager for Hospitality at Vision Support Services

Having worked for Vision (and previously Liddell) for the last 12 years, Richard has gained extensive experience in the hospitality industry from working alongside boutique establishments all the way through to five-star venues. 

Working closely with a wide range of hospitality clients, Richard has got to know exactly what guests want and what hoteliers need to do in order to create a safe, relaxing and, ultimately, comfortable environment.

Vision’s resident ‘Sleep Expert’, Richard prides himself on his in-depth knowledge of both the market and the products which are conducive to a good night’s sleep; from sleep hygiene to tea and innovations that will ensure guests return, again and again. 



Ruthy Fletcher
Deaf Awareness in Hospitality
Room 1 at 1.30pm and 3.30pm

Ruthy has been running Deaf Awareness & Basic Sign Language courses for the past 6 years, following an experience she had during a fire in a hotel. 

She realised that many hotels throughout the UK did not provide the right support or equipment for the deaf community, so this provided her with the desire to improve deaf awareness in the Hotel Industry.

Ruthy's goal is to educate the hearing community on how to communicate and provide the right support for those in the deaf and hard of hearing world, offering Deaf Awareness and Basic Sign Language Training for Hoteliers.

Ruthy Fletcher, PDe, TLAN, Qualified Teacher
07444 136415
Facebook: Support the Deaf People
Twitter:  @fletcherruthy
Linkedin@ Ruthy Fletcher




Joe Molloy
Sustainability in hospitality
Room 2 at 1.30pm and 3.30pm

Joe Molloy - Founding Director of TRADELINENS

Joe Molloy joined the Irish linen manufacturer Ewart Liddell as a Graduate Trainee in 1984. It was his first foray into the industry and where he adopted the attitude of, “The answer is yes – now what is the question?”

He got under the skin of the manufacturing process by spending a full year in the factory, learning all aspects of dobby and jacquard weaving. He was a constant presence in a number of other factories too, to learn about spinning, dyeing and general cloth manufacture to complete his education.

London soon beckoned and Joe spent five years there supplying table linen and other related products suitable for three, four and five-star hotels and laundries.  It was here in London 30 years ago that Joe first met Robert Lancaster-Gaye who shared Joe’s passion textiles and so their partnership started.

He left Liddell in 1990 to apply all his learnings and set up his own venture. He was soon supplying hotels in UK, Ireland and worldwide with a full range of products from bed linen, towels and filled products, before setting up Mitre Furnishing Company in southern Ireland to service the burgeoning Irish hotel market during that time.

As well as pride and confidence that they provide the best quality linen, both Robert and Joe worked hard to become the "go to" number when housekeepers and purchasing managers need help and advice. It is this approach which has ensured the business continues to prosper and grow. 

In short, their aim is to be the best at what they do and keep on doing it to an industry in desperate need of expert help and guidance!

Click here to complete the short survey from Tonrose and the TSA (the results of which will be used in Joe's workshop) and be in with the chance of winning a £200 M&S voucher




View the full itinerary for the day

Your itinerary for the day:

09:00 - 10:00 The event opens for Housekeepers and General Mangers. Welcome speech from Sebastian

10:00 - 10:45 Vernon Hunte “Brexit - BHA view on how it will affect British hospitality” - lecture

10:45 - 11:15 Break | Networking

11:15 - 12:00 “Female careers in Hotels industry” - female GMs panel discussion led by Lorraine Dale with Angela Ellis, GM at Zetter | Beverly Payne, GM at Conrad St James | Jane Renton, GM | Allison Mitchell, GM at Cheval Residences | Anne Legrand, GM at St Pancras Renaissance

12:00 - 13:00 Lunch

12:30 - 13:00 Room 1: “Awards in Hospitality” - presentation and Q&A session with Zoe Monk (Boutique Hoteliers Awards) | Amanda Afiya (Cateys Awards)

13:00 - 13:30
Room 1: Katie Young “Let’s talk Fashion - applying unique styles from fashion to uniforms”
Room 2: Richard Jolie “Science of sleep”

13:30 - 14:00 Room
Room 1: Ruthy Fletcher “Deaf awareness in hospitality”
Room 2: Joe Molloy “Sustainability in hospitality”

14:00 - 14:30 “Abbati” fashion show

14:30 - 15:00 “Fashionizer” fashion show

15:00 - 15:30
Room 1: Katie Young “Let’s talk Fashion - applying unique styles from fashion to uniforms”
Room 2: Richard Jolie “Science of sleep”

15:30 - 16:00 Room
Room 1: Ruthy Fletcher “Deaf awareness in hospitality”
Room 2: Joe Molloy “Sustainability in hospitality”

16:00 - 16:30 Raffle (enter with your visitor card with 30+ exhibitor stickers). Prosecco & Baileys

16:30 - 17:00 Networking

17:00 The event closes

NB: The exact timings and locations for the events above may be subject to change.

Click here to register for this event 



Visitor Information and Venue

Who is the day for?
  • FREE for all full time Housekeepers and General Managers from 9am
  • FREE if you are not yet a member of the UKHA, but are a full time Housekeeper or GM. All you need is your business card showing your name and job title
  • FREE for other members of your Housekeeping management team after 1pm
  • UKHA Associate members can join us for the whole day for a fee. Email to register a paid guest and for payment details, as spaces are very limited.

Every guest will be provided with a "visitor card" with all your logos and space for stickers next to each of them. Guests will be encouraged to visit every stand of yours in order to take part in a raffle at the end of the event. Only cards with 30+ stickers will be allowed. I will provide you with the stickers on the day.
For those who have their ID cards, please bring them with you, so you can display your name. We will also use it to check you in.
Event Parking

The nearest park for the event is Britannia Park in Upper Marsh, SE1 7EL
This is a 3 minute walk from the hotel
Click here for more details and a map

The day includes:
  • 45 trade stands, showcasing the best services and products from the hospitality industry
  • 2 fashion shows
  • 2 main speakers
  • 5 workshop presentations
  • Buffet lunch with wine
  • Tea and coffee throughout the day
  • A 50 prize raffle with a glass of fizz. You will be provided with a "visitor card" showing the logos of all our exhibitors. Collect 30 stickers or more to be eligible to take part in the raffle. 
The Venue
  • Park Plaza Westminster Hotel, London
  • The event will take place in the Plaza Suite of the Park Plaza Westminster on Friday the 17.03.2017
  • The event space is on the lower ground level -1.
  • There are stairs and lifts available to access the event space.
  • Cloakroom will be available at the main lobby.
  • Facilities are accessible at the event floor level.
  • Car parking at Britannia Park in Upper Marsh, SE1 7EL, a 3 minute walk from the hotel. Charges apply
  • Nearest tube is Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines)
  • For a map of the area - click here


Click here to register for this event 



Exhibitors' List and Information

Our stall holders list is now closed. If you have any further questions please email here to download the exhibitor's information pack

Confirmed Exhibitors

Uniforms, Roberto / Elisabetta

Atlas Hotel Services (Atlas Cleaning Group)
Cleaning, Richard Arscott

Laundry, Chris Hancock

Bespoke Textiles
Designer, Katie Young

Buwier (Bunzl)
Hotel supplies, Hazel MacDonald

Cheeky Panda
Bamboo products, Chris Forbes

Clean Conscience
Recycling, Gwen Powell
Considerate Hoteliers
Organisation, Catherine Baroun

De Witte Lietaer (International Textiles NV)
Linen, Sandra Visconte-Arnaud

Chemicals, David Palmer
FREE webinar on 15th March 2017 on 'The Importance of Housekeeping and Delivering Outstanding Guest Satisfaction' Click to Register

Evans Vanodine International Plc
Chemicals, Chris Beauclerk

Uniforms, Fiona D'Souza/Debbie

Fine Cotton Company
Linen, Jane Robson

Guest amenities, Paul Shute

Girbau UK
Laundry machines, Jo Emmerson

Globe Trotter Suitcases Co Ltd
Leather products, Lee Wilcox

Gold Key Media
Press/magazines, Sally Ingram

Guest Supply (Sysco)
Hotel supplies, Rae Rutter

Harrison Spinks
Mattresses, Stephen Truswell

Human One
Recruitment, Amber Whalley

Hypnos Contract Beds
Mattresses, Barry Owen-Smith

Biotechnology cleaning products, Alison Minter

International Hotel Supply Company
Toiletries, Carmien Gharbaoui

Paper products, Jo Longs

Linen Connect
Linen, Katherine Davies

Equipment, Simon Tidder

Mattison Contract Beds
Contract beds, Stephen Eccles

Mercura Industries
Equipment, Laura Spandre

Merlin Environmental Solutions Limited
Pest control, Adam Juson

Mint Linen
Laundry, Sharon Dwyer

Mitre Linen
Linen, Roslyn Achom

Morris Visitor Publications (MVP)
Media, Samantha Johnson

Must Have Bins
Bins, Devi Grewal
Actus Hangers
Hangers, Cedric Debonte

Paul & Co
Hotel supplies, Paul Pavlou

Toiletries, Aleksandra Kostadinova

Procter & Gamble
Hotel supplies, Dale Main

Richard Haworth
Bedding & towelling, Nikita Ruia

Rubbermaid Commercial Products (Newell Co)
Equipment, Chris Davis

Skopos Fabrics Ltd
Fabrics, Lyn Wade

Chemicals, Paul Fairbrother

Support The Deaf People
Organisation, Ruthy Fletcher

Linen, Joe Molloy
Tonrose Ltd
Linen, Catherine Morris

Tyneham Luxury Products Ltd 
Toiletries, Stephen King

Uniform Express
Uniforms, Anthony Beavis

Xeros Cleaning
Laundry machines, Danielle Fothergill 


 Click here to register for this event

Thank you to our Media Partner for this event 

Housekeeping Today UK is the new industry publication. The bi-monthly printed and online publication is devoted entirely to housekeepers and their suppliers, including the latest news of appointments and job opportunities, product launches, company profiles, interviews, campaigns and the work of the UKHA. Read more here...

Complete the Tonrose Group's and TSA Survey and be in with a chance of winning a £200 Marks & Spencer Voucher!

We are working with The Textile Services Association (TSA) and The Tonrose Group to gather opinion on some key industry topics and your view is vital. We are conducting a short survey at the link below and aim to share the insights generated through the data at the Shared Knowledge Day on the 17th March during Joe Molloy's workshop presentation. Closing date for entries is Monday 6th March

Click here to complete the short survey

Please note:
We will have professional photographers and video makers present at the event and will be using the images and footage to promote your UKHA online, in print and via social media. If you have any objections to us using your image (as a member of the UKHA and only for the UKHA) please make yourself known to one of the committee on your arrival and we will let the photographers and marketing team aware of your wishes.

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