Calling For Entries For Housekeeper Category, Hotel Cateys 2008
Since their launch last year, the Hotel Cateys have already become the hotel industry’s only truly independent benchmark of operational excellence. These awards allow us to recognise, reward and celebrate the unsung heroes who work tirelessly to support the UK’s hotel sector by delivering an exceptional guest experience day in, day out.
In 2007, Hoteliers welcomed the Hotel Cateys with open arms: over 45 entries for the housekeeper category alone – the highest number of entries across all 15 categories - more than 300 entries total flooded in and the awards culminated in a gala dinner attended by more than 700 hoteliers from around the country.
We have a new website for 2008, some great support from the industry and a new entry process.
Now we are looking for nominations for the second Hotel Cateys awards.
Do you have a housekeeping team that really delivers?
Do you have a housekeeper that personifies their role?
If so, we want to hear about them.
So start the process today and enter now, please visit our website
Top-tips for entrants
Be clear: While you aren’t judged on the design of your entry, something that is well-presented and well-laid out will be easier for the judges to extract the relevant information from. Clear and simple should be your watchwords.
Provide evidence: All online entries, must accompany additional information. Answer all the questions relating to the category you have chosen. Please provide evidence of success to support your answers – include financial, operational, customer or senior management testimonials if necessary – then you need to show it clearly. The judges need to see the hard facts that back up your claims. All online entries that do not have the additional supporting evidence will unfortunately be disqualified from the judging process
Be concise: Answer all the questions from your category chosen. Remember that the judges will have to read through a large number of entries in a limited period of time. Therefore, while encyclopaedia-thick entries are very worthy, it’s unlikely they will get the attention they deserve.
Be current: Don’t be tempted to dwell too much on the past, devoting a large chunk of your entry to explaining over a 100 years of history will not help you win. Concentrate on past year achievements.
Above and beyond: Remember the Awards reward excellence across the 17 categories – it means going above and beyond the call of duty. You need to demonstrate – with evidence - that you have done this.
Size isn’t important: Judges take into account the relative size of each Hotel involved across all categories - from the small independent to the large group and make their decision on the basis of the evidence in front of them. Small companies succeeded in several categories in 2007.
Appendices: If you are going to include appendices, then some guidance and context as to what they contain and why they are relevant is important.
Never assume: While the judges all have relevant experience, they won’t necessarily know the intricacies of your operation or sector. If it’s relevant to your entry, then describe the particular challenges you face.
